Frequently Asked Questions
Find answers to all of our most frequently asked questions about our e-bikes.
1. How fast can an e-bike go?
E-bikes have power limitations of 20 mph, keeping you in the same category as a regular bicycle, class 3 high speed pedal-electric bikes are also available topping out at 28mph but must be activated using pedal assist only. Speeds above these limitations can be reached but entirely on your own power.
2. How far can an e-bike go?
The total distance you can travel on your electric bike is not an easy amount to specify. The range depends on many different factors including, but not limited to:
- Total Weight (weight of the bike + rider + cargo)
- Resistance (wind, tire pressure, speed, road conditions and altitude)
- Outside Temperature
- The level of pedal assistance and throttle usage
- The condition of the battery (battery capacity decreases as the battery ages)
3. How long does it take to charge the battery?
It can take anywhere from 4 to 6 hours to charge the battery using a normal AC outlet in your home or garage.
4. Can I recharge the battery by pedaling?
The more you pedal and assist the bike’s movement, the less power the motor draws from the battery. While this helps extend the battery’s range, pedaling does not recharge the battery.
5. Throttle or Pedal Assist: Which is best?
6. What warranty is offered?
Warranty varies with each manufacturer ranging from 1-5 years. E-Bikes of Holmes County likes to partner with companies that offer a great product as well as technical support.
7. How does "pedal assist" work on an e-bike?
Pedal assist (often called PAS) uses sensors to detect when you’re pedaling and adds motor power to help you move forward. You choose an assist level, and the motor boosts your effort, making hills easier and rides less tiring while still feeling like you’re riding a bike.
8. What is the difference between a cadence and torque sensor?
- Cadence sensor: Detects if you are pedaling. It delivers a preset amount of motor power once you start pedaling. This is called your pedal assist level. This feels more like an on/off boost.
- Torque sensor: Measures how hard you are pedaling and adjusts motor power proportionally. This provides a more natural, bike-like feel and smoother acceleration.
9. What is the difference between a mid-drive and a hub drive?
- Mid-drive motor: Located at the crank (pedals). It uses the bike’s gears, offering better efficiency, balance, and a more natural bike riding feel. You will need to shift your gears on a mid-drive just like you would a traditional bike, since your power is running through your chain.
- Hub-drive motor: Located in the rear wheel hub. It’s often a more affordable option than a mid-drive motor. Most hub drive e-bikes have pedal assist as well as a throttle to engage the motor. You do not need to shift your gears on hub drive e-bikes like you would on a mid-drive.
10. Can I still pedal my e-bike like a traditional bike?
Yes. You can pedal an e-bike without motor assistance, just like a regular bike. Keep in mind it may feel heavier than a traditional bicycle due to the motor and battery.
11. How do I charge my battery?
12. How long so e-bike batteries last?
Most e-bike batteries last 3–5 years or about 500–1,000 charge cycles, depending on usage, care, and storage conditions.
13. Can I remove the battery on my e-bike?
Many e-bikes have removable batteries for easier charging, storage, and security. All of the e-bike models that we carry have removable batteries.
14. Can I ride my e-bike in the rain?
Many e-bikes have removable batteries for easier charging, storage, and security. All of the e-bike models that we carry have removable batteries.
15. Can I get a different seat for my e-bike?
Yes. E-bike seats are typically standard bicycle saddles, so you can swap them out for one that better fits your comfort and riding style. We have a seat tester in our showroom, allowing you to sit on and test many different e-bike saddles.
16. What are the different classes of e-bikes?
- Class 1: Pedal assist only, up to 20 mph.
- Class 2: Pedal assist and Throttle-assists, up to 20 mph
- Class 3: Throttle assist up to 20mph, Pedal assist up to 28 mph
To remain within these 3 classes an e-bike may not exceed 750 watts of power.
Local laws may regulate where each class can be ridden.
17. Are e-bikes heavier than traditional bikes?
Yes, electric bikes are generally heavier than traditional bicycles. This is mainly due to the added components like the motor, battery, wiring, and reinforced frame. While a typical traditional bike might weigh 20–30 pounds, most e-bikes weigh between 60–70 pounds. Most batteries weigh 8-12 pounds, so removing the battery can help with the weight when lifting and transporting the bike.
18. What maintenance does an e-bike need?
E-bikes require much of the same maintenance as traditional bicycles, with a few additional considerations for the electrical components. Regular maintenance includes checking tire pressure, lubricating the chain, adjusting brakes, and ensuring bolts are tightened properly.
Because e-bikes can travel faster and weigh more, components like brake pads, chains, and tires may wear out more quickly and should be inspected regularly. The electrical system—motor, battery, and display—requires minimal upkeep, but it’s important to keep connections clean and dry and avoid high-pressure washing.
19. Do I need a driver's license or insurance?
In most cases, no driver’s license or insurance is required to ride an electric bike. E-bikes are typically regulated more like traditional bicycles than motor vehicles, if you have a class 1, class 2 or class 3 ebike.
However, laws can vary depending on your location and the class of e-bike. Some areas may have age restrictions, helmet requirements, or limits on where certain e-bike classes can be ridden. While insurance isn’t usually mandatory, some riders choose to insure their e-bike for theft or damage, especially for higher-value models. Electric Bicycles that exceed the class 3 limits are no longer considered a bicycle and will require license and insurance like other motor vehicles.
20. How can I haul my ebikes?
You can haul e-bikes using:
- Hitch-mounted bike racks (best option for heavier e-bikes)
- Truck bed racks